You have only two choices. Keep the item or return the item. Please retain all the packing materials including the boxes.
Please take photos of the damage areas and the outside box. We will submit all the information to the insurer for claims. You will be required to sign an affidavit to attest the information submitted. If the item suffered only partial damage, the insurer will pay for the partial loss or repair cost.
You will need to provide an appraisal to prove the loss of value if you wish to claim partial loss. If you wish to claim restoration cost, you will need to provide an estimate written by a restorer.
The price will be at market price to be determined by the consignor. The price will always be more and never less. Please note that we have provided studio photos and sunlight photos in some items. However, there might be some color variations due to the difference in different computer monitors and different lighting. Please also note that we may post additional photos after we list our items.So, please scroll all the way down to look for additional information and photos posted. Everything we sell is second hand or pre-owned and/or antique so will have the signs of use, for example - surface dust or dirt, gilt wear, stilt marks, light natural crazing and firing faults, rubbing to decoration, small scratches and marks to the surface - none of the above is damage but are part of the ageing, use and/or manufacturing process of a pre-owned or antique item! This item is in the category "Antiques\Asian/Oriental Antiques\Chinese\Porcelain". The seller is "oldisgold88" and is located in this country: GB.
This item can be shipped to North, South, or Latin America, all countries in Europe, all countries in continental Asia, Australia.